WHAT EMPLOYEES HAVE TO SAY

“eTelecare helped pay my tuition at USD while I worked part time as a Customer Service Agent. Now that I have my degree, I have been promoted to Workforce Management Analyst – I am happy I can use skills I learned in college here!”

-- Bethany Sorensen, Workforce Management
"One of the things I enjoy the most about our site is the diversity in our workforce. We are fortunate to have many tenured employees as well as students from the University of South Dakota on staff, each of whom make us successful!"

-- Cheri Buffington, Site Director


HOW WE HAVE FUN

  • On Fridays we have free bagels & donuts!
  • Every day is casual dress day!
  • Monthly spiffs and incentives!
  • At the eTelecare facility in Vermillion we enjoy a relaxed and fun atmosphere where employees are valued.
Champions Club Quarterly Event Company Cookout
Family Fun Days Themed Site Fun Days
WHAT WE DO AT ETELECARE IN VERMILLION

eTelecare’s 350 Vermillion employees provide inbound customer service and sales for a leading wireless provider.

…In other words, our customer service employees answer questions, give advice and solve problems for customers who call in from across the country about their wireless service.

Sales employees help customers upgrade their wireless plans, select the right product and get to take advantage of special promotions.

Both positions earn bonuses for providing exceptional service.



WHAT WE VALUE

At the eTelecare facility in Vermillion our values of professionalism, pride, integrity, and fun are demonstrated by employees every day.

We also believe in serving our community. eTelecare is a proud sponsor of several charities in Vermillion. Employees actively support local charitable organizations through on-site fundraising events and weekly contributions to the area's United Way campaign.



APPLY TODAY!

Click here to see the available positions and benefits at the center:

Agent Positions
Corporate Positions



WHERE YOU CAN FIND US


eTelecare – Vermillion Center
1215 W. Cherry Street
Vermillion, SD 57069
(866) 251-5001
Map It!

Our facility, located on the Northwest corner of Vermillion, is newly renovated with high tech equipment, clean facilities and a TV and game room for employees to use on break for relaxation.

Vermillion, South Dakota, is a community of just over 10,000 people that lies atop a bluff of the beautiful, natural and pristine Missouri River.  Home since 1862 to the University of South Dakota, the state’s oldest institution of higher education, Vermillion is rich in the visual arts, music, dance, theater and literature. Vermillion also has community events such as parades, rodeos, sports, and recreational events, as well as celebrations of historic, ethnic and cultural heritage.