Interviewing Tips

If you are called for an interview at eTelecare, remember these tips to help ensure your success:

1)    Be on time. Being prompt for your interview shows you will also be on time for work if you are hired. Make sure you have detailed directions ahead of time.
2)    Look your best. Be neat and professional to show that you value the opportunity to become a member of the eTelecare team.
3)    Be yourself. Working with customers on the phone requires you to use your natural communications skills and personality. Allow your interviewer to get to know you.
4)    Be prepared. You will be asked to read a script out loud to your interviewer. If you are applying for a bilingual position, you will be asked to read in both languages.
5)    Know your schedule. You will be asked about the days and hours you can work and attend training classes. Be sure to check your schedule ahead of time for the next few months.

Interviewing in the US offices:

After you have decided that you would like the opportunity to interview for one of our exciting opportunities, you will be asked to complete a simple contact form. The US Recruiting team will evaluate the form and if you meet the minimum requirements for the position, you will be contacted to schedule an interview.

The recruiting team member will confirm which office location you would like to interview at and will work with you to determine the interview time that best fits your schedule.

Once you arrive at the office location, you will be met by your interviewer who will conduct interview testing which measures your reading, listening and problem solving aptitude. You will be given information about the job you have applied for, the culture of the company and the available shifts at the office location.  At this point the interview process is over and you will be given the recruiting team’s contact information should you need any additional information.

After your interview, if you and the interviewer both feel that employment at eTelecare would be mutually beneficial, you will receive a call from a member of our recruiting team who will schedule you for training.

Interested in learning more about what positions we are currently offering? Click here to search for jobs in your area.